Support and Contact

Our certification and audit program offers dedicated support to European startups in the process of financial digitalization and e-governance. Here you will find the main ways to contact us and our commitment regarding response time.

Direct Contact
SLA Commitment

We commit to responding to all inquiries within a maximum of 24 working hours. For urgent requests related to audit or certification, the response time is 4 hours.

Support Request Methods

For frequently asked questions and guides about the certification process, please consult our FAQ section.

Access Frequently Asked Questions (FAQ) →

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